Darien Bates, CEO of Fourtop Solutions, and Bridget Siegel, COO of Hart House join Opus for an exciting session, and discuss how to use training data to support an employee-first approach.

As wages are set to rise in California with the onset of new regulations, two California restaurant brands are looking to fight back against shrinking margins using the power of their own data.

After years of incorporating new sales channels and delivery methods, restaurants are increasingly wrestling with chronic data issues and system misalignments that add massive administrative burden and strangle innovation. This conversation dives deep into the causes and challenges of core data issues and how restaurants are now making investments in core data infrastructure to reduce short-term challenges, while setting the essential groundwork for the next wave of innovation in predictive data analytics, automation, and artificial intelligence.

Shaun Shankel of Kitchen Obsessed gets technical with Ben Pryor of Fourtop Solutions. The ever-changing tech landscape begs the question: Are the cloud players ready to move up-market into Enterprise?

Darien joins Qu’s Jen Kern and shares his technical insights including his belief that the future of the hospitality industry lies not in replacing humans with technology but in balancing the two – using humans for discovery and technology for automation to support that discovery.